Frequently Asked Questions

Yes, you can cancel the service, but there are specific terms and conditions that apply based on the duration of your contract with SBO Mastery. Here’s a detailed explanation of our cancellation policy:

Initial Contract Term

• Initial Six-Month Term: When you sign up for our services, there is an initial contract period of six months that commences once your keywords start to appear in the autosuggestin results. During this period, you agree to maintain the service and make the monthly payments as outlined in the agreement.

Post-Initial Term

• Month-to-Month Basis: After the initial six-month term, the contract transitions to a month-to-month agreement. This provides greater flexibility, allowing you to cancel the service with a shorter notice period.

Cancellation Policy

• During the Initial Term: Cancellation during the initial six-month term is generally not allowed, as the contract commits you to maintain the service for the full duration. This is to ensure that we have sufficient time to deliver the results and optimize your keywords effectively.

• After the Initial Term: Once the initial six-month term has concluded, you can cancel the service at any time with a one-month notice. This means you need to notify us at least 30 days before the desired cancellation date.

How to Cancel the Service

1. Notification: To cancel the service, you need to provide a written notice of cancellation. This can be done via email or through our contact form on the website.
2. Confirmation: After receiving your cancellation notice, we will confirm the receipt and the effective date of cancellation.
3. Final Payment: You will be required to make any outstanding payments up to the end of the notice period. If your billing cycle falls within the notice period, you will be billed for that final month.
4. Service Termination: After the notice period has concluded and all due payments have been made, the service will be officially terminated.

Refunds

• Reservation Fee: As per our refund policy, the reservation fee is non-refundable once the initial contract is signed and the service has commenced, unless the conditions of our money-back guarantee apply (i.e., if we fail to get any of your keywords into the autocomplete suggestions within 180 days).

• Monthly Service Fees: Monthly service fees are non-refundable. Once billed, these fees cover the optimization efforts and services provided during that billing period.

Conclusion

You have the flexibility to cancel the service at any time after the initial six-month contract term with a one-month notice. During the initial term, the contract is binding to ensure we have adequate time to deliver results. By providing a clear cancellation policy, we aim to offer both commitment to service delivery and flexibility for our clients post the initial contract period. If you have any further questions or need assistance with the cancellation process, please feel free to contact our support team.

Yes, at SBO Mastery, we offer a money-back guarantee to ensure that our clients receive value from our services. Here’s a detailed explanation of our money-back guarantee policy:

Money-Back Guarantee Details

Reservation Fee

• 100% Refundable: The reservation fee is 100% refundable if we fail to get your business into any autocomplete autosuggest within 180 days from the signing date of the contract. This means that if none of the reserved keywords appear in the autocomplete suggestions within this period, you are eligible for a full refund of the reservation fee.

Conditions for Refund

• Complete Non-Performance: The money-back guarantee applies if we are unable to rank any of your reserved keywords in the autocomplete suggestions within 180 days. If even one keyword appears in the autocomplete suggestions, the reservation fee is considered fully earned and is not refundable.

Monthly Service Fees

• Performance-Based Billing: The monthly service fees are charged only after your keywords appear in the relevant search engine’s autocomplete suggestions. As such, these fees are non-refundable once billed, as they correspond to the successful delivery of our optimization services.

Steps to Request a Refund

1. Eligibility Check: Ensure that your request for a refund falls within the 180-day period and that none of your reserved keywords have appeared in the autocomplete suggestions.
2. Contact Support: Reach out to our support team via email or through our website’s contact form to initiate the refund process.
3. Verification Process: Our team will review your case to verify that the conditions for a refund are met. This involves checking the status of your keywords and the timeframe.
4. Refund Processing: If your refund request is approved, we will process the refund and credit the amount back to your original payment method within a specified period.

Additional Provisions

• Transparency and Communication: We maintain transparent communication throughout the process. If there are any delays or issues with the optimization, we will keep you informed and work diligently to address them.

Conclusion

Our money-back guarantee ensures that you receive value from our services, with the reservation fee being fully refundable if we do not achieve the promised results within 180 days. This policy reflects our confidence in our ability to deliver effective Search Box Optimization and provides you with peace of mind. If you have any questions about the guarantee or need to request a refund, please contact our support team for assistance.

The exclusivity clause in our service agreement is designed to provide your business with a competitive advantage by ensuring that the keywords we optimize for you are not used for any other of our clients within the same market or industry. It is possible that a competitor of ours may optimize keywords for his clients that then appear in the search box.

Here’s a detailed explanation of what the exclusivity clause entails and how it benefits your business:

Key Aspects of Our Exclusivity Clause

1. Exclusive Rights to Keywords

• Unique Keyword Usage: Once you have reserved and paid for specific keywords, those keywords are exclusively yours. We will not market or optimize the same keywords for any of your competitors or other clients in your industry.
• Market Protection: This exclusivity ensures that your business can dominate the selected keywords in autocomplete suggestions, preventing competitors from benefiting from the same search terms.

2. Duration of Exclusivity

• Initial Contract Term: During the initial six-month contract term, the exclusivity of your keywords is guaranteed as long as the service agreement is in place.
• Ongoing Payments: As long as you continue to pay the monthly service fees, the exclusivity remains in effect. This means that even after the initial term, as long as the contract is active and payments are up to date, your keywords will not be offered to any other business.

3. Competitive Advantage

• Market Dominance: By securing exclusive rights to specific keywords, your business can achieve higher visibility and recognition in search engine autocomplete suggestions, leading to increased traffic and potential conversions.
• Brand Strengthening: Consistent appearance in autocomplete suggestions strengthens your brand presence and recall among users, further establishing your business as a market leader.

Benefits of the Exclusivity Clause

1. Enhanced Visibility

• Reduced Competition: With exclusive keywords, you face less competition in search engine autocomplete suggestions, allowing your business to stand out more prominently.

2. Increased Traffic and Engagement

• Targeted Audience: Exclusive keywords help attract a more targeted audience, as users searching for these terms are more likely to find your business first, leading to higher engagement and conversion rates.

3. Strategic Advantage

• Long-Term Strategy: The exclusivity clause supports a long-term SEO and marketing strategy, enabling you to build and maintain a strong online presence without the risk of competitors undermining your efforts.

Implementation and Maintenance

1. Keyword Reservation

• Reservation Fee: The exclusivity of your keywords is secured through the payment of a one-time reservation fee. This fee ensures that your chosen keywords are taken off the market and reserved exclusively for your business. For information on pricing go here.

2. Ongoing Optimization

• Continuous Improvement: We continuously optimize your keywords to maintain and enhance their visibility in autocomplete suggestions. As long as you maintain your monthly payments, this ongoing optimization helps sustain the benefits of exclusivity.

3. Adaptation to Changes

• Algorithm Updates: We monitor search engine algorithm updates and adjust our strategies accordingly to ensure that your exclusive keywords remain effective and visible.

Conclusion

The exclusivity clause in our service agreement provides your business with significant advantages by securing exclusive rights to specific keywords. This ensures reduced competition, enhanced visibility, and a stronger market presence. By maintaining the exclusivity of your keywords through ongoing payments, your business can enjoy sustained benefits and strategic advantages in search engine autocomplete suggestions. If you have any further questions about the exclusivity clause or its implementation, please feel free to contact us.

NOTE: It is possible that a competitor of ours may optimize keywords for his clients that then appear in the search box.

Search engine algorithms are constantly evolving to improve the accuracy and relevance of search results. These changes can impact how keywords appear in autocomplete suggestions and search results. At SBO Mastery, we have strategies and processes in place to adapt to these changes and ensure that your keyword optimization efforts remain effective. Here’s what happens if there are changes to search engine algorithms:

1. Continuous Monitoring

• Algorithm Tracking: We continuously monitor updates and changes to search engine algorithms across major platforms like Google and Bing. Our team stays informed about the latest trends and adjustments in the search landscape.
• Impact Analysis: Whenever an algorithm change is detected, we conduct an impact analysis to understand how it affects the appearance of your keywords in autocomplete suggestions.

2. Adaptive Strategies

• Algorithm Adaptation: Based on our analysis, we adjust our optimization strategies to align with the new algorithm requirements. This ensures that your keywords remain visible and effective in the updated search environment.

3. Communication and Transparency

• Client Updates: We keep you informed about significant algorithm changes and their potential impact on your keyword performance. Transparent communication helps you understand the adjustments we are making to maintain your optimization efforts.

4. Performance Tracking

• Ongoing Monitoring: We continuously track the performance of your keywords to ensure they are meeting the desired visibility and engagement metrics.
• Adjustment Metrics: Our monitoring includes key performance indicators such as keyword ranking, traffic, and user engagement. If any negative trends are observed, we take immediate action to address them.

5. Guarantee and Support

• Service Assurance: Our commitment to delivering results remains steadfast despite algorithm changes. We adapt our services to ensure that your keywords are optimized according to the latest search engine criteria.
• Support: We are available to answer any questions and provide assistance in understanding the impact of algorithm changes on your campaign.

Specific Scenarios

1. Keywords Losing Position

• Rapid Response: If a keyword loses its position in autocomplete suggestions due to an algorithm change, we respond quickly by analyzing the change and implementing necessary adjustments to restore its visibility.

2. New Opportunities

• Capitalizing on Changes: Algorithm updates often present new opportunities for optimization. We identify these opportunities and adjust your keyword strategy to take advantage of them, potentially improving your overall search visibility.

Conclusion

Algorithm changes are a normal part of the search engine landscape, and our adaptive approach ensures that your keyword optimization remains effective despite these changes. Through continuous monitoring, adaptive strategies, transparent communication, and proactive adjustments, we strive to maintain and enhance your keyword visibility in autocomplete suggestions. If you have any further questions or concerns about how algorithm changes may affect your campaign, please feel free to contact us.

In our Search Box Optimization program, there are no fees other than the monthly price.  We have no hidden costs - your monthly price is locked in when you submit your order.